growth

Online ordering as the future of grocery?

Online ordering as the future of grocery?

You’ve probably considered whether or not you should implement an online ordering program at your store. One by one, grocers are picking up on the trend and going virtual. Exciting, right? And yes, utterly frightening! Costco, Maxi’s and Loblaws all have online ordering and that means at least one thing for independent stores – we need to work even harder to get out customers, keep them and make sure their experience is the best …

Effective Shopper Surveys

Effective Shopper Surveys

Getting your customer’s opinions and feedback is critical, we all know that. But when the comment card box is at it’s capacity or your cashiers spend more time telling you what customers said than how many rings per minute they did. . it may be time to let shoppers speak their mind in a more streamlined way.